Privacy policy

This privacy policy describes how HEYBINGO collects, uses and protects the personal data of visitors and customers of our online store, in accordance with Regulation (EU) 2016/679 on Data Protection (GDPR).

1. Who we are

The HEYBINGO online store is operated by DOCTOR ADS MEDIA SRL , headquartered in Maracineni Village, Str. Gropeni, No. 516, Arges County, CUI 50093995 , Registration No. J03/1135/2024 .
For any questions regarding data protection, you can contact us at:
📧 Email: office@heybingo.ro
📞 Phone: 0756 416 379

2. What data do we collect?

We may collect the following categories of data:

  • Name and surname

  • Shipping and billing address

  • Email address

  • Phone number

  • Order and transaction information

  • IP address and technical data about the device used

  • Browsing preferences and behavior on the site (via cookies)

3. How we collect data

We collect data:

  • Directly from you when you place an order, subscribe to the newsletter or fill out the contact form

  • Automatically, through cookies and similar technologies, when you browse our website

  • From public sources or partners (e.g. couriers, payment processors)

4. Purpose of data processing

We use your data to:

  • Order processing and delivery

  • Issuance of tax documents

  • Communication regarding orders and our services

  • Sending offers, promotions and information (if you have opted for the newsletter)

  • Improving your experience on the site

  • Fulfillment of legal obligations

5. Legal basis for processing

We process your data based on:

  • Execution of a contract (order processing)

  • Your consent (marketing, newsletter)

  • Legal obligations (invoicing, accounting records)

  • Legitimate interest (site security and fraud prevention)

6. Data storage and security

Your data is stored safely, on secure servers.
We take all necessary technical and organizational measures to protect data against loss, theft or unauthorized access.

7. Disclosure of data to third parties

We can only share your data with trusted partners, strictly to ensure the functioning of our services:

  • Courier service providers

  • Payment processors

  • IT and hosting service providers

  • Public authorities, when required by law

8. Your rights

According to GDPR, you have the following rights:

  • Right of access to data

  • Right to rectification of data

  • The right to erasure of data ("right to be forgotten")

  • Right to restriction of processing

  • Right to data portability

  • Right to object

  • The right to file a complaint with the ANSPDCP ( www.dataprotection.ro )

To exercise your rights, you can contact us at office@heybingo.ro .

9. Cookies

Our website uses cookies to improve user experience and analyze traffic. You can learn more in [Cookie Policy].

10. Policy changes

We reserve the right to update this policy at any time. Any changes will be posted on this page.